WORRY LESS ABOUT RENT
WE STRIVE TO MAKE SURE YOU GET PAID ON TIME, EVERY TIME
“Receiving rent on time is essential for maintaining financial stability and nurturing a cooperative relationship among the property manager, owner, and tenant."
Our goal is to make sure you are paid in full and on time! We offer our tenants several ways to pay rent to help ensure that you get your money as quickly as possible each month.
- The majority of our tenants pay their rent using our Tenant Portal. We send reminders a week before rent is due with a link directly to their page.
- Tenant payments are due on the 1st of each month and are considered late on the 3rd day. Occasionally, bank holidays and weekends may delay rent processing.
- Our collections team tracks tenant payments to ensure a quick response to non-payments or insufficient funds.
- By the 10th of the month, your funds are directly deposited via ACH directly into your bank account.
Section 8: Managing rent collection is straightforward when dealing with Housing Choice Voucher tenants, except in cases where a tenant encounters challenges that impact their share of the monthly rent. In instances of missed tenant-portion payments, we collaborate closely with both the tenant and the Housing Authority to ensure the monthly rental obligation is fulfilled. Having a knowledgeable ally on your side to oversee complete rent collection ensures the profitability of your Section 8 rental property.
- The Housing Authorities pay between the 1st and the 7th.
- Tenants are expected to pay their portion of the rent by the 1st and is considered late by the 3rd.
- Our collections team will also track these payments to ensure our Housing Voucher participants are paying their share on time each month.
Paying rent is made convenient for all of our tenants through our 24/7 accessible online tenant portal. We strongly promote online rent payments, enabling us to expedite payments to you.
Property Management Life-Cycle
FOR SECTION 8
“Our attention to detail and excellence in customer service has contributed to our high customer satisfaction rating.”
PREPARE PROPERTY
- Prepare your property to rent
- Provide an estimate of recommended repairs to ensure it will pass the initial HA inspection
- Process HUD paperwork
- Take professional photographs for listings
- Advertise on the MLS plus a multitude of rental websites with a focus on Section 8
- Show property and attend Housing Fairs
QUALIFY TENANTS
- Process online applications
- Review credit, rental history, eviction, background and collections history
- Interview potential tenant
- Perform pet screening if pets are permitted
- Check social media and call references
- Process RTA’s and ensure tenant is ready to move
- Perform pre-inspection and coordinate with HA
WRITE LEASE
- Process HAP and write additional lease
- Write any exhibits and addendums
- Prepare home for move-in
- Perform move-in with photo inspection report
- Collect monies and turn over keys/fobs/codes
- Assist with utilities transfer
FINANCIAL ACTIVITY
- Enable owner and tenant portals for payments, repair requests. lease documents and statements
- Provide a variety of tenant payment methods
- Print/distribute monthly and annual statements
- Direct deposit of Section 8 rent
- Process tenant portion of monthly rent
ONGOING MANAGEMENT
- Perform pre-inspections and coordinate HA annual and random inspections
- Handle maintenance and repairs 24/7
- Enforce the lease and address violations
- Perform drive-by and annual inspections
- Process late notices and evictions
- Submit rent adjusments periodically
- Communicate with HA on regularly
EXIT WALK THROUGH
- Process HA terminations
- Oversee lease terminations and notices
- Schedule and perform move-out
- Document damages against move-in report
- Reconcile security deposit and disbursements
- Collect keys/fobs and change codes
- Re-key exterior door knobs and deadbolts